Introducing AldeWell

A new wellbeing platform for primary care colleagues across Suffolk

We’re pleased to introduce AldeWell, a dedicated wellbeing platform for primary care teams across Suffolk, powered by Hapstar.

AldeWell has been designed as a simple, supportive digital front door: a space to pause, reflect, and access the right support at the right time.

A Simple Way to Check In

AldeWell is available 24/7, recognising that many of us find it easier to reflect or seek support outside of traditional 9–5 hours.

Through short, regular check-ins, AldeWell can:

  • Help you reflect on how you’re feeling
  • Suggest tailored content and practical steps
  • Signpost relevant support options
  • Support long-term wellbeing
  • Identify early warning signs over time

It won’t replace human contact or existing services. Instead, it helps you access support earlier, with greater clarity and confidence.

Support That Reflects Real Life

Wellbeing isn’t just about work.

AldeWell recognises that pressures relating to home life, finances, relationships, and family all affect how we feel and function professionally. The platform provides access to support and resources across these areas, acknowledging the full picture of modern life in primary care.